Terms of Service

At Tinyfile, we value your privacy and are committed to providing a secure and reliable experience when using our app for video compression. By using our app, you agree to the following Terms of Service.

1. Acceptance of Terms

By downloading, installing, or using Tinyfile, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the application.

2. Data Privacy and Security

We prioritize your privacy and data security:

• We do not collect or access any of your files during the compression process.
• Your files remain on your device at all times.
• No data is shared with third parties.
• The app operates entirely offline for file processing.
• We only collect anonymous usage statistics to improve the app.

3. App Usage and Limitations

Understanding the scope of our service:

• Tinyfile is designed for local file compression on Android, IOS, MacOS devices.
• The app requires Android API version 24 or higher.
• Processing speed depends on your device's capabilities.
• Some file formats may have compression limitations.
• We recommend testing with sample files first.

4. Intellectual Property Rights

Clarity on content ownership and rights:

• You retain all rights to the files you compress using our app.
• Tinyfile does not claim ownership over any processed content.
• The app's interface, logo, and branding are property of Tinyfile.
• You may not reverse engineer or modify the application.

5. Refund Policy

We want you to be satisfied with your purchase:

• Refunds are available if the app fails to perform its core functions
• To request a refund:
  • Contact amal@tinyfile.app.
  • Provide detailed description of the issues.
  • Include your purchase information.
  • Describe steps taken to resolve the issue.
• Refund requests are typically processed within 5 business days
• Platform-specific refund policies (App Store) may also apply

6. Updates and Support

Our commitment to improvement and assistance:

• We regularly release updates for performance and security.
• Updates may be required to maintain app functionality.
• Technical support is available via email.
• Response times typically within 48 hours.
• We maintain a knowledge base for common issues.

7. Liability and Disclaimer

Understanding our limitations:

• We recommend keeping backups of your original files.
• Tinyfile is not responsible for data loss during compression.
• We don't guarantee specific compression ratios.
• Service availability may vary due to maintenance or updates.
• The app is provided "as is" without warranties.

8. Prohibited Use

The following activities are not permitted:

• Using the app for illegal purposes.
• Violating copyright laws.
• Distributing inappropriate content.
• Attempting to reverse engineer the app.
• Reselling or redistributing the app.
• Using the app to harm others.